Warranty Terms

WHAT IS PROTECTED: AECS SUPPLY CO., LTD. (SELLER) provides a LIMITED one (1) year warranty on all products sold by the AECS SUPPLY CO., LTD. The agreement is between the “SELLER” and the PURCHASER. The one (1) year warranty begins on the day the tax invoice is issue and continues for 365 days.  The warranty is valid when the item purchased is used correctly, for the intended purpose and application, stored and maintained according to the owner’s manual and used in a safe manner by trained persons.  If there is any question regarding the use, maintenance, storage or safe practice when using any of the products sold by AECS SUPPLY CO., LTD., please contact the company to provide any information the user may require. 


EXCLUSIONS: The Limited One Year Warranty covers all defects in material and workmanship with the following exceptions, specified as follows: (1) damage or failure due to accident, neglect in maintenance, unsafe or incorrect use in the wrong application, normal wear and tear, mishandling, damage from improper storage. Repairs or modifications from any person other than the trained technician at AECS SUPPLY CO., LTD., voids the warranty.


WARRANTY CLAIMS: When a warranty claim is submitted, the defective goods must be returned to AECS SUPPLY CO., LTD. for inspection.  Once the goods are received, the goods will be inspected to determine the cause of the defect.  Once the cause is determined, a reply will be provided to the purchaser as to the cause and whether the defect is covered by the warranty or falls under the “exclusion” clause.

1. If the item defect is covered by the warranty, by the decision of “SELLER”, the item can be repaired or replaced as may be fitting to the nature of the defect.
2. If the defect is not covered by the warranty, “SELLER” will supply supporting information and offer to repair or replace the item as the standard repair or replacement cost. 
 

WHO PAYS FOR WHAT: Within the Bangkok, THAILAND Metropolitan Area, AECS SUPPLY CO., LTD. will collect the item and return it to the company for inspection at no charge.  If the item is located outside of THAILAND and the Bangkok Metropolitan Area, the purchaser will return the item to the “SELLER” at their own expense.  The address for returns is: AECS Supply Co., Ltd.  51/193 M.1 Soi Wat Bangsrimuang.  T. Bang Srimuang. A. Muang. Nonthaburi 11000 THAILAND.

 

REPAIR: AECS SUPPLY CO., LTD. offers repairs on all items that can be repaired and distributed and sold by the company.  The procedure to repair is that the item is returned to “SELLER”. for inspection and quotation on the repair.  There is a $US 15.00 inspection charge on most items.  For Breathing Air Compressor, the inspection charge is $US 150.00.  The inspection charge will be included in the amount of the repair if the repair is made.  If the decision is made not to repair, the inspection charge will be collected in cash with the return of the item.  


EXCLUSION OF CERTAIN DAMAGES:
The Warranty is limited to the repair or replacement of the defective item at the discretion of AECS SUPPLY CO., LTD.  together with documentation of manuals and manufacture input.  Incidental or Consequential Commercial claims or damages are not covered.  The agreement to purchase products or services from AECS SUPPLY CO., LTD. Is an agreement with the terms of the Warranty.
 

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